Where does this store ship from?
What is this store's return and exchange policy?
At the moment I don't offer returns or exchanges. All sales are final.
Do you accept orders placed outside of the US?
What shipping service do you use?
Smaller items are shipped USPS First Class with delivery confirmation.
Larger items, or combined orders over a certain size and weight are shipped USPS Priority with delivery confirmation.
International orders are shipped USPS First Class.
How do you package the items?
Headbows and other delicate items are always shipped in a box. "Soft" items such as aprons and small items like usamimi and jewelry are usually shipped in a large envelope.
How long will it take to receive my order?
Items are generally shipped within 3 business days.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times typically take between 1-3 weeks, but can take longer during busy periods such as winter holidays.
Do you take custom orders?
Custom orders/commissions are temporarily closed until further notice. Sorry for the inconvenience.