Store FAQ

• Where does this store ship from?

  Richmond Indiana USA

• What is this store's return and exchange policy?

  Due to the nature of our stock all sales are final. If you have a problem with a product please contact us before leaving feedback so we can rememdy the issue as quickly as possible.

• Do you accept orders placed outside of the US?

  At the moment we are unable to ship out side of the US, but we are working to rememdy that problem as quickly as we can.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What are your shipping policies

  We strive to try to help keep shipping costs down for everyone. At the moment we are unable to ship out side of the US, but we are working to rememdy that problem as quickly as we can. We use USPS to mail out all orders, and offer insurance by request but as with most add ons the amount for the insurance will be added to your total For large orders (orders over 100.00usd) please allow up to a week for shipment as we are two people and not a huge corporation and can only work so fast.

• Additional FAQs

  *disclaimer* The Witches Thicket or any of its affiliates cannot be held responsible for any misuse of any of the products offered. The Witches Thicket cannot be held responsible for any injury, damages, losses, or outcome caused by the usage of products bought from The Witches Thicket. Our products are not meant to be used in place of medical, mental, or legal advice and treatment. We make absolutely no claim to cure or treat any medical conditions, but if you wish to use one of our products we strongly suggest that you do under medical supervision as some herbs are not to be used with certain medical conditions or medications. In the case of bath salts, bath oils, oil, or things of that nature always test on a small area to check for allergic reaction. Our products are made and sold as magical curios and for entertainment purposes only, with that being said we do not guarantee any particular outcome from the use of any of our products. It is your responsibility to use The Witches Thicket and affiliates products responsibly. And by making a purchase from our shop you acknowledge and accept these terms.