We will accept returns or exchanges on items with defects within 20 days of the ship date. The item must be in its original condition. Money will be returned to you via PayPal less the shipping cost.
We are not responsible for items damaged in the mail unless you have ordered insurance on it.
Do you accept orders placed outside of the US?
Yes. We ship anywhere in the world.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What if anything else is wrong with my order?
First, check the <a href="http://www.storenvy.com/help/buying">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.