Store FAQ

• Where does this store ship from?

  Glendale, Arizona 85306

• What is this store's return and exchange policy?

  Exchanges or store credit only on unworn, non-damaged product within 30days of actual purchase.

• Do you accept orders placed outside of the US?

  YES! please allow a more specific calculation for shipping once order is placed. We can determine this prior to order if you email brianne@bribridge.com

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 4 weeks. Please read the store's shipping policy for more information. Please allow and extra 2 weeks for any custom orders.

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buying">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.

• How does a custom order work?

  If you see a product in our store that you would like to order in a more specific size/measurement, different color, fabric, or pattern, we can create this item for you! A small custom order fee will be added to the cost of the product on the site, depending on the request of materials and detail. Please email brianne@bribridge.com to get the custom order process started. 50% of the final cost is required as a non-refundable deposit, then the remaining balance will be taken upon shipment.

• What if I do not have Pay Pal?

  Bri Bridge can also accept any major credit card payment through a secure payment system. Email us for more information: brianne@bribridge.com

• WHOLESALE INQUIRIES

  For wholesale information, please contact us via email: sales@bribridge.com Or use the contact inquiry on our site. A member of the Bri Bridge team will be in touch as soon as possible!