Where does this store ship from?
San Jose, CA
Do you accept orders placed outside of the US?
I sure do!
How are the prints packaged?
All prints come in 2 x 12" mailing tubes to prevent folding. If you do not want your print rolled up, contact me and I will do my best to try and arrange another method of shipping.
How long will it take to receive my order?
Prints are shipped within two days of your order. Scrolls are assembled for each order, so please allow me about 5 days to construct your scroll.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What is this store's return and exchange policy?
If your print is damaged in transit please don't hesitate to contact me (with a picture if possible). I will do my best to replace the damaged prints or provide you with a refund if the print is no longer available.
I'm looking for a certain print and I can't find it.
It might be that I didn't anticipate an interest in this artwork as a print. If you would like to see something I've done as a print, let me know and I will see if I can make one for you!
Can I buy from you at a convention?
Yes! I attend several conventions a year and plan on working more into my rotation. I have my convention schedule <a href="http://http://fayren.tumblr.com/conventions">here</a>.