Store FAQ

• What is Baltic Amber?

  Baltic Amber is not a stone, but a fossilized tree resin. Historically, it has been used as a natural and traditional remedy and curative for many ailments for centuries. Long ago it was considered one of the leading “medicines” of it’s time. When Baltic Amber is worn on the skin, the skin’s warmth releases trace amounts of healing oils from the amber. To receive a therapeutic benefit, Baltic amber cannot be worn in a metal setting – the amber must come in direct contact with the skin. Baltic Amber has some of the highest concentrations of Succinic Acid found in nature, and this is what makes it so special. Amber found elsewhere in the world does not contain these high concentrations. Succinic Acid is a natural component of plant and animal tissues, and its presence in the human body is beneficial in many ways… It promotes maintained wellness, provides pain relief, as well as Chronic inflammation relief and restores energy!

• What is this store's return and exchange policy?

  If you are not satisfied with your purchase - Please let us know! We will be happy to exchange your jewelry free of charge for something that will suite you better! (But you pay the shipping.)

• Where does this store ship from?

  Williston, North Dakota

• Do you accept orders placed outside of the US?

  Yes!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buying">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.