Store FAQ

• Where does this store ship from?

  Brisbane, Australia

• What is this store's return and exchange policy?

  If there is a problem with your item(s), please contact us via email right away. We'll work with you to find a solution. Kindly note that you may be responsible for return shipping and we will not refund the original shipping fee.

• Do you accept orders placed outside of the US?

  Yes, we certainly do! We ship Worldwide at a flat rate of only USD $11!

• How long will it take to receive my order?

  Please note that if your item indicates pre-order, it means that it is not in stock yet, and we are giving customers the chance to order in advance. We consolidate all pre-orders at the end of each week and ship out from our warehouse within 1 to 2 weeks. Please be aware that preorder dates are approximate and subject to change. Once shipped, most domestic orders take 3 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 10 and 24 business days.

• What is a pre-order?

  Kindly refer to our answer in the previous question.

• Do you have any special rates if I purchase in bulk?

  Absolutely! Wholesale rates are available for orders with a minimum of 10 in quantity per design & with an overall minimum spending of $120. Best of all, you need not be a retailer to enjoy our wholesale prices! For wholesale orders, kindly contact us at theelitefashionclub@gmail.com before making a purchase.

• I would like to get in touch with you!

  You can find us via the following channels: Instagram | @theelitefashionclub Kik | theelitefashionclub Facebook | http://facebook.com/theelitefashionclub Twitter | @elitefashion_ Pinterest | http://pinterest.com/elitefashion