What is this store's return and exchange policy?
I do not refund any lost items in the mail and will take a picture of the outgoing package before I send it. If this bothers you, please buy first class mail since you will get insurance too.
If the item is damaged during shipping, I will gladly refund you!!! Take a picture of the product and email it to me... we will work it out!
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
When will my order be shipped?
Orders will be shipped once a week on Fridays.
How much is shipping?
Standard / 3-5 days (USA)
iPhone/cellphone: $3.50 (first) + $1.00 (additional items)
Jewelry: $2.50 (first) + $0.50 (additional items)
First-Class / 3 days (USA)
iPhone/cellphone: $5.50 (first) + $1.00 (additional items)
Jewelry: $3.50 (first) + $0.50 (additional items)
International / varies per country
iPhone/cellphone: $6.00 (first) + $1.00 (additional items)
Jewelry: $5.00 (first) + $0.50 (additional items)
Do you have coupon codes or sales?
Yes, I will be doing holiday sale discounts!
If you want a coupon code, I will give them out after you buy from my store and leave a review of your purchase on your blog and link to this store. If you don't have a blog, you can submit your review to http://ohmykokoro.tumblr.com/submit with a picture and description of your experience, along with your email (will not be posted, only for confirmation).
I saw these pics already... did you take them from another website?
I personally take all of the pictures of my products. This is my 2nd storefront with my main one on Etsy. I promote my items on my blog, Tumblr, Deviantart, and Pinterest.