Store FAQ

• Where does this store ship from?

  The Good ole' U.S.A!

• What is this store's return and exchange policy?

  Below is our Guarantee and Return Policy. Please feel free to contact me for any further questions. Thank You Guarantees and Returns We pride ourselves in making high quality clothing and custom sunglasses and we hope that you will be pleased with your order. Nevertheless, if you receive a defective item or the wrong item you can return it to us and we will send you a new item 100% free within 30 business days. All Orders and Autographed Orange Sodas will be shipped within 2 to 3 weeks from when your order is placed and paid for. **All 90's Swag Store Collection T-Shirts, Posters, Custom Shades & Orange Sodas can not be returned or exchanged due to their custom nature. To exchange/return a defective product please contact us at the wcrclothing@gmail.com email address with the subject Line ATTN: DEFECTIVE MERCHANDISE and we will provide you with the address in which to exchange/return your product. **If you choose to have your purchase refunded instead of receiving a replacement product, the return will incur a 20% restocking fee. Shipping charges are non-refundable.**

• Do you accept orders placed outside of the US?

  YES OF COURSE WE LOVE OUR INTERNATIONAL FRIENDS! -BUT PLEASE TAKE NOTE THAT ALL INTERNATIONAL DELIVERIES ARE SUBJECT TO AN EXTRA CHARGE $30 FOR SHIPPING COSTS.

• Can My Shades be Customized they way I want them?

  Yes Of Course! Follow these Steps Below (1.) The 1st step YOU need to do is choose which Shades YOU like. (2.) The 2nd step YOU need to do is choose which frame color or colors YOU like. (3.) The 3rd step YOU need to do is email me at wcrclothing@gmail.com telling me your choice(s). (4.) Tell me in detail how you want your Custom Work - YOU can add (a Name, Initials or a Unique Design). ** Please keep in mind that all custom designs may not work on your shades we will let you know if it does or if it doesn't ** (4.1) ** Each side of the frame (left & right arm) is an additional $5 dollars each side for ALL custom detail work. Additional fees are added only when (additional custom work) is added to your Custom Shades** (5.) The 5th Step is YOUR Payment for YOUR new Custom Shades. Payments are by credit or debit card through PAYPAL (ONLY) or MONEY ORDER / CASHIER'S CHECK Option. If you would like to pay via Money Order, please request a Money Order Form by emailing us wcrclothing@gmail.com Sorry NO Personal Checks accepted. (6.) The 6th & FINAL Step is the making of YOUR handcrafted custom shades and the delivery to YOU. Thank You and I hope to hear from you soon!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 7 to 14 business days to arrive depending on the efficiency of your local postal service. Custom orders will take several extra days due to them needing to be customized. International shipping delivery times may vary between 2 and 12 weeks. Custom orders will take several extra days due to them needing to be customized. Please read the store's shipping policy for more information.

• Can I track my order?

  You will receive an email, once your order is shipped, with your tracking information. This is sent to the email address you provided during the checkout process.

• What if anything else is wrong with my order?

  Please note that you must inform us of a defective or broken product within 3 days of receiving your item in order to exchange it for a new item. To exchange/return a defective product please contact us at the wcrclothing@gmail.com email address with the subject Line ATTN: DEFECTIVE MERCHANDISE and we will provide you with the address in which to exchange/return your product. **If you choose to have your purchase refunded instead of receiving a replacement product, the return will incur a 20% restocking fee. Shipping charges are non-refundable.** First, check the <a href="http://www.storenvy.com/help/buying">Storenvy Buyer's FAQs</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.