How can I contact you?
How long will it take to receive my order?
Approximately 15 - 25 days - please note this may increase around the holiday period. Our orders do not come with tracking numbers.
I only received one item from my order, what's happening?
As our items come from different suppliers, it is more efficient to dispatch items individually. Don't worry, this is perfectly normal and does not mean anything is missing from your order.
What is this store's return and exchange policy?
Returns will only be accepted if the item is defective, refunds will not be issued for any other reason. Return shipping is the responsibility of the buyer.
Can I cancel my order, or change my address after it's been placed?
No, sorry. Items are usually shipped within 1 - 2 days, and we cannot change an order once it has been sent. It is the buyers responsibility to provide the correct address, and we will not be held accountable in such circumstances.
Do you accept orders placed outside of the US?