Where does this store ship from?
We'll ship from Rome, Italy~ ☆
What is this store's return and exchange policy?
We don't accept returns but we're more than glad to offer our help in case something arrives damaged. We're not responsible of any lost packages, especially if you chose your items to be shipped via priority mail, which has no tracking number.
In any case we are always glad to help you out with any problem occured~☆
Do you accept orders placed outside of the US?
We sure do! ♡ We ship everywhere~ ;)
How long will it take to receive my order?
Domestic orders take about 3-5 days to arrive depending on the efficiency of your local postal service.
International shipping delivery times may vary between 7 and 18 days.
How long does it takes to ship out my order?
Because of the large amount of orders received at the same time, we usually takes from 4 to 6 business days to have your order sent!