What is this store's return and exchange policy?
NO returns. If you have an issue with your item, please e-mail me at JuliJinxi@gmail.com.
Do you accept orders placed outside of the US?
Yes I do!
I set the price as low as I possibly can to cover the cost of shipping itself and the materials.
To ship one item, it is very expensive, however, if you buy serveral the price balances out.
Starting cost for international shipping is $15, and for every additional item it is .50c
How long will it take to receive my order?
My shipping days are on Tuesdays and Thursdays, and packages should arrive within 2-7 days. There will be two e-mails when I ship your order, one from Storenvy, and one from Paypal, and Paypal's e-mail will have the tracking code.
Where can I contact you for business matters?
You can contact me via customer support or my email: JuliJinxi@gmail.com
Will my international order be safe? Is there tracking?
Due to getting high volumes of e-mails regarding high shipping, I have set my standard shipping rate to be for regular, first class mail. This means it could take anywhere from 2-7 weeks to get there, and there is NO tracking code. I do not take responsibility if the package is lost.
If you are worried about your package being lost on the way, please e-mail me and I can give you a higher postage rate to pay for Priority Mail, which takes less time (usually about a week) and costs more.
Thank you for your understanding.