Where does this store ship from?
Princess Armor ships from New Jersey in the USA.
What is this store's return and exchange policy?
All accessories and jewelry can be returned or exchanged if damaged during shipping or does not fit properly ; but must be shipped back/returned within one week of receiving your order (five business days or a full seven days if the window is interrupted by a weekend). Items will not be accepted for refund or exchange after the one week window and return shipping costs are the responsibility of the customer. Items returned after the one week window will not be accepted or returned to the customer.
All cell phone cases orders/sales are final (not returnable, refundable, or exchangeable). We can not resell these items as they are made to order for each customer. Cases ordered for the wrong phone make/model by the customer are also not returnable, refundable, or exchangeable and are not the responsibility of Princess Armor. This is the fault of the customer and cases are handmade to/per order and can not be resold. Please make sure to place cell cases orders for the proper make/model.
If a case is damaged during shipping we will fix or exchange the case (if it can not be fixed) ; which also must be shipped back within one week of receiving the item. Broken cases that sustain damage after the one week return window can be fixed , if possible to fix and depending on the extent of the damage ; for a repair fee and shipping is paid both ways by the customer. All Repair fees are based on the extent of the damage ascertained by photos and/or in person once shipped back to us.
Princess Armor is not responsible for damage to any items after the one week window. All returns/exchanges after the one week return window will not be accepted. Returns/exchanges returned after the one week window are not the responsibility of Princess Armor and if received via mail they will not be returned to the customer. Original and return shipping costs are not refundable and are the responsibility of the customer. Items are shipped to the address provided at the time of purchase , if the wrong address is provided , Princess Armor is not responsible and the customer is not entitled to a replacement item ; as this is the fault of the customer. Please make sure all shipping and all other pertinent information is correct at checkout.
All bathing suits sales are FINAL, they are not returnable , refundable or exchangeable .
Do you accept orders placed outside of the US?
Yes we we ship everywhere internationally ; however certain countries shipping takes longer than others, so please email us if concerned or for a particular shipping time estimate for the specific country.
How long will it take to receive my order?
Once shipped most domestic USA orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service and where a customer is located. International shipping delivery times may vary between 2 and 12 weeks. For International orders , the vast majority of the time the packages arrive within 8-10 business days. However, for various countries, customs can hold packages for a period of time before delivery which can slightly delay arrival.
What is the best way to contact Princess Armor?
The best way to contact Princess Armor for any reason is via our support email done through / listed on this site. Princess Armor's email address is firstname.lastname@example.org . Thank you.