What is this store's return and exchange policy?
All sales are final.
Do you accept orders placed outside of the US?
We accept orders worldwide!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. These times do not include any delays at customs.
Where does this store ship from?
All shipments are from Canada
Are duties or taxes included in the shipping and handling costs?
Shipping and handling costs do not include any duties or taxes due at destination for international shipments.
Do you provide tracking information for shipments?
All international shipments outside of North America DO NOT INCLUDE TRACKING INFORMATION. For Canadian shipments, if your items is not sent letter post, then a tracking number is provided. For USA shipments, if your item is shipped via Canada Post Expedited Parcel USA then a tracking number is provided. Otherwise, you will not receive any tracking information.
I still have questions - Who do I contact?