Where does this store ship from?
Wherever I happen to be at the time - mostly, it's from my home in Shippenville, PA, but I send orders out from the road as well.
What is this store's return and exchange policy?
Case-by-case basis. If you have a problem with an order, email email@example.com and we'll discuss it.
Do you accept orders placed outside of the US?
Sure! You'll pay a little more in shipping, that's all.
How long will it take to receive my order?
Orders get shipped same day before 4pm (EST), next day after that. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
I preordered "Busted futures/Gentle Dreams" but didn't get my digital download. What up with THAT?
Links to the digital download are sent out personally as I receive orders. If you didn't get your email link, it's 99% likely that I was just asleep when you ordered it. Feel free to email firstname.lastname@example.org though, and remind me!