Store FAQ

• Where does this store ship from?

  Fort Myers, Florida USA

• What is this store's return and exchange policy?

  Satisfaction Guaranteed! If at any time you have a problem, do not hesitate to contact us at AllieBags, Inc. We want our customers to be 100% happy with their products. Email: sales@alliebags.com for quickest resolution.

• Do you accept orders placed outside of the US?

  Coming Soon! Email: sales@alliebags.com for details.

• How long will it take to receive my order?

  Most inventory is in-house and ready to be shipped. However, some items may require a production time from 3 days to 1 week. AllieBags, Inc. will notify buyer if production is necessary. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Are your bags really handmade?

  Yes, all bags are designed and handmade in Gainesville, FL. Support USA small business!

• How do I qualify for wholesale discount?

  To qualify for a wholesale discount, buyer must be associated with a merchant or be a certified yoga/pilates instructor associated with a merchant. 5 bag minumum order.

• Do you custom make bags?

  Yes. Please contact sales@alliebags.com for more information.