Where does this store ship from?
We ship from China or Canada, depending on the product.
For common shipping inquiries regarding China Post Airmail, please refer to this website: http://www.travelchinaguide.com/faq/
Do you accept orders placed outside of the US?
Yes, we ship worldwide.
All international orders are subject to customs/duty fees which must be covered by the buyer. Please contact your local customs office for more information.
What is this store's return and exchange policy?
Returns are issued if the item is defective, or in the case of an error in colour/design.
Please email us orders(@)zakkamart.net with a photo of the faulty item and the box/envelope it was shipped in (address and name must be visible) within 72 hours of receipt.
We cannot be responsible for lost packages or minor color discrepancies. If an order was returned to us due to an incorrect address entered, the package will only be resent at the customer's expense.
Policies are subject to change at our discretion.
How long will it take to receive my order?
Delivery times can vary based on local postal efficiency. Estimated delivery times are listed in each product's description and not guaranteed as it is beyond our control.
How long will you take to process and ship my order?
We usually take 3-5 business days to process and ship your order unless otherwise stated.
Do you accept other payment methods?
Yes, we can accept Western Union, MoneyGram, bank transfer etc. Please contact us for more information.
Why do you need my phone number?
Your phone number will be used for shipping purposes only, as the post office may need to contact you about your damaged or misdelivered parcel.
Further questions or suggestions?
Please contact us here: http://zakkamart.storenvy.com/contact