Where does this store ship from?
We ship from China.
Do you accept orders placed outside of the US?
Yes, we ship worldwide.
All international orders are subject to any customs/duty fees or other charges. Please contact your local customs office for more information.
What is this store's return and exchange policy?
Returns will only be accepted within 3 days of receipt.
Returns are only be issued if the item is defective, or in the case of an error in size/colour/design.
Please email us at shop.zakkamart(!at)gmail.com with a photo of the faulty item and the box/envelope it was shipped in (address and name must be visible).
We cannot be responsible for lost packages or minor color discrepancies. If an order was returned to us due to an incorrect address entered, the package will only be resent at the customer's expense.
Policies are subject to change at our discretion.
By ordering from Zakka Mart, you agree to our store policies.
How long will it take to receive my order?
Delivery times can vary based on local postal efficiency. Items will be shipped via China Post.
~Via Airmail China Post
Outside China: Approxmately 14-25 business days
Asia (Japan, Korea etc.): Approximately 8-10 business days
You can track your order on http://intmail.183.com.cn/icc-itemstatusen.jsp or http://17track.net
~Via SF Express (Hong Kong/China/Taiwan)
3-5 business days
You can track your order on http://www.sf-express.com/us/en/
How long will you take to process and ship my order?
We will take 3-5 business days to process your order. Orders are shipped out Mon-Fri, as we are closed on the weekends.
If an item takes longer to ship we will state that in the product's description or send you an email.
Do you accept other payment methods?
Yes, we can accept Western Union, MoneyGram, bank transfer etc. Please email us at shop.zakkamart(!at)gmail.com for more information.
Please feel free to contact us here: http://zakkamart.storenvy.com/contact