Koala Art & Design

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Koala Art & Design

Carol Stream, IL

My name is Jamie Koala, I am 22, located in the Chicago, IL suburbs. My website KoalaArtAndDesign.com features all of my creations. I create unique and edgy art, apparel, and accessories by hand using custom created molds, powder coating, sewing and more! Home of the Plug Earring Converter! I do everything from designing custom fabric for dresse...
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Koala-art-heroimage_417x235

Koala Art & Design

Carol Stream, IL

My name is Jamie Koala, I am 22, located in the Chicago, IL suburbs. My website KoalaArtAndDesign.com features all of my creations. I create unique and edgy art, apparel, and accessories by hand using custom created molds, powder coating, sewing and more! Home of the Plug Earring Converter!

I do everything from designing custom fabric for dresses to sewing them to taking photos for my website; I ship everything, screen print, paint and hand make all of the jewelry. I also work as a freelance graphic designer and illustrator. I love everything and anything creative. I began my company when I was sixteen primarily offering graphic design for bands and companies and hand drawn portraits. The company eventually mutated when I was 19 as I explored more artistic mediums.

My inspiration comes from my need to be constantly crafting and improving things. I love trying to make something out of nothing and working with odd materials to make custom limited edition pieces. My Original Gas Mask Purses and Dangle Plugs are definitely a prime example of combining weird elements to generate something out of the ordinary!

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Behind the Brand

Inspiration straight from the source

Koala-art-owner
“Check out my original creations!”

Jamie Koala

Owner/Designerof Koala Art & Design

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Store FAQ

  • How long will it take to receive my order?

    We ship orders on Monday through Friday and we don't operate on public holidays or weekends. We always focus to post your order as quickly as possible, but there might be some delays especially after new releases! Usually processing time is 2-5 days. Your patience is appreciated. Once your order is shipped you will receive an email from us and from Paypal with a tracking number (internationals receive from us a tracking number, we are not able to track packages outside of the USA, but you can!). For full info check out our TERMS AND POLICIES PAGE USA: We use First Class USPS 2-5 Day and Priority Mail 2-3 Day for all orders (depending on which you chose at check out). INTERNATIONAL: This goes through First Class International and is NOT trackable by us. Your gear should appear in about 1 to 3 weeks after we ship it. Keep in mind if you choose this option and your package goes missing, there is not much we can do about it and we can't be held liable because we do not have control outside of the USA. Duties: Some countries may charge import customs fees or other random charges, we do our best to get packages to you but sometimes these fees are unavoidable.
  • I SAW AN ITEM NOT ON YOUR SITE ANYMORE, ARE YOU STILL SELLING IT? WILL IT BE BACK IN STOCK?

    Most of the pieces I create are Limited Edition items and have short runs; with this said if you see an item in the store that you like make sure to purchase it when you see it because chances are it will be out of stock the next time you come to the store. Extravagant items such as Deer Necklaces, Purses, and Dresses etc... can be discontinued at anytime - and will all be eventually. Some items may come back, some may not. Hop on our mailing list in order to be the first to know when or if they do!
  • HOW MUCH IS SHIPPING?

    Domestic Jewelry: $3.50 (.25 per additional piece) Domestic Apparel: $4.50 ($1.00 per each additional piece, $2.00 extra for hoodies) Domestic Prints: $6.50 International Jewelry: $8.50 (.25 per additional piece) International Apparel: $15.50 ($4.50 per each additional piece, $5.50 extra for hoodies) International Prints: $16.50 For an exact number just put all your items in your cart and go through checkout without actually checking out!
  • HOW SHOULD I WASH MY NEW PRODUCTS?

    For all fabric dresses, shirts and tanks we will ALWAYS suggest hand washing in cool water and air drying. This keeps colors vibrant and stops pieces from shrinking. Never put dresses in washing machines or dryers! Our motto is if you like it, don't put it in the washing machine (not a super creative motto but really they destroy everything)!
  • WHY DON'T YOU SELL MY SIZE?

    Due to the limited quantity of each item, we only make popular sizes that fit most average men and women. We apologize if this is an inconvenience.
  • What is this store's return and exchange policy?

    Koala Art & Design ONLY offers exchanges; if an item is defective please contact us at Jamie@JamieKoala.com WE DO NOT offer exchanges or returns on International orders! All items sent internationally are FINAL SALE. Please check sizing charts and email Jamie@JamieKoala.com for any sizing questions you may have. In order to exchange an item please follow the steps below after emailing Jamie@JamieKoala.com: We offer a 14 day (from date of purchase) exchange policy. Once your order passes the 14 day mark, this policy no longer applies to your order NO EXCEPTIONS. The item(s) must be in the exact condition as received, not washed, not worn, labels/hangtags attached, and odor-free (make sure when trying an item on that you are not wearing a deodorant/body spray that will leave stains/fragrances). Body jewelry is not exchangeable if it is open and worn for sanitary reasons. A $7.00 restocking/shipping fee is required to be paid in order for an exchange to occur via paypal to JamieLKoala@aol.com or included in the return; contact jamie@jamiekoala.com for questions and concerns. "Sale" items or items bought on flash sales are not eligible for exchanges. All custom ordered items, Art Prints, Original Art Pieces, Body Jewelry (ie Plugs), Limited Edition, One Of A Kind and pieces bought on flash sales are final sale; these pieces are not exchangeable or refundable. Send all exchanges to: Koala Art & Design 1N120 Morse St. Carol Stream IL, 60188 Include (on a note inside the package): Full Name (that you ordered with) Email (that you ordered with) Return Address Size needed (or state "exchange") $7.00 return shipping fee Upon receiving your exchange, we will inspect, process, and ship out the new item(s) within 1-3 business days. Standard shipping time will apply on top of the processing time. If any problems occur with your exchange, such as size desired being sold out or item not passing inspection, we will immediately notify you by email. If the exchanged package does not arrive at Koala Art & Design and the customer does not have tracking to find where it is, the customer is at fault. DO NOT SEND ITEMS BACK WITHOUT EMAILING OR SENDING THE RESTOCKING FEE PAYMENT TO JAMIELKOALA@AOL.COM, WE WILL CIRCLE THEM "RETURN TO SENDER" AND THEY WILL BE SENT RIGHT BACK (and since the post office is terrible you will be lucky if you even get them back). NO EXCEPTIONS.
  • WHERE IS THE GEAR DESIGNED AND MADE?

    All of the products on the website are designed by Jamie Koala and made in the USA. All custom fabric is made and printed in the USA although some products materials are made outside of the USA (some t-shirts, charms, etc..).
  • WHAT IS THE DIFFERENCE BETWEEN PRE-ORDER AND MADE TO ORDER?

    Pre-order means the item is up for a specific time only and will take a few weeks to ship out! If you don’t have a few weeks or are impatient don’t order pre-order items! Made to Order means the products are created as ordered! Made to Order items can take extra days to ship out (1-2 weeks), but you can order any time unlike pre-order where you only have a set amount of time order.
  • CAN I CHANGE MY ORDER?

    You can change your order but it must be with in 2 hours of purchase. After that chances are it's already underway. To change email Jamie@JamieKoala.com and we'll help you out.
  • I WANT TO COMMISSION ART. WHAT DO I DO?

    Awesome! Just use the contact form to contact us and you will be forwarded to Jamie Koala. Jamie only takes 2-4 projects a month due to time constraints but if you contact asap there is always a spot in her schedule for you!
  • Do you accept orders placed outside of the US?

    We sure do! United States, Canada, Albania, Argentina, Austria, Australia, Barbados, Bangladesh, Belgium, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Belarus, Belize, Canada, Chile, China, Columbia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Finland, Fiji, France, Germany, Greenland, Greece, Hong Kong, Honduras, Hungary, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Malta, Mexico, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Panama, Peru, Poland, Portugal, Puerto Rico, Reunion, Romania, Russian Federation, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom, Uruguay, Venezuela, Virgin Islands (U.S.), Virgin Islands (British) and some more we may have missed!
  • Terms & Policies

    USER'S ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS Koala Art & Design provides the http://www.koalaartanddesign.com site, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms of Use“), as well as any other written agreement between us and you. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use. All such guidelines or rules are hereby incorporated by reference into these Terms of Use. BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS OF USE, PLEASE EXIT THE SITE IMMEDIATELY. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SITE. These Terms of Use are effective as of March 17, 2012. We expressly reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these Terms of Use from time to time and to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgement of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use. As used in these Terms of Use, references to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents. DESCRIPTION OF SERVICES We make various services available on this site including, but not limited to, the retail sales of clothing, apparel, t-shirts, dresses, hoodies, pants, prints, accessories, and other like services along with any media type of commissioned art and photos. You are responsible for providing, at your own expense, all equipment necessary to use the services, including a computer, modem, and Internet access (including payment of all fees associated with such access). We reserve the sole right to either modify or discontinue the site, including any of the site’s features, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use. CONDUCT ON SITE Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the site. By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through this site, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content -- including text, communications, software, images, sounds, data, or other information -- that: a. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortuous, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies; b. victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; c. infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party; d. constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling; e. contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or f. impersonates any person or entity, including any of our employees or representatives. We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the site. We generally do not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this site. However, we and our agents have the right at their sole discretion to remove any content that, in our judgment, does not comply with these Terms of Use and any other rules of user conduct for our site, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against us arising out of such removal of content. See "Use of Your Materials" below for a description of the procedures to be followed in the event that any party believes that content posted on this site infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the site may be available to you or other authorized users of the site. You shall not interfere with anyone else’s use and enjoyment of the site or other similar services. Users who violate systems or network security may incur criminal or civil liability. You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations. THIRD PARTY SITES AND INFORMATION This site may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the site or party by us, or any warranty of any kind, either express or implied. INTELLECTUAL PROPERTY INFORMATION Copyright © Koala Art & Design, All Rights Reserved. For purposes of these Terms of Use, “content“ is defined as any information, data, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on our site. This includes message boards, chat, and other original content. By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Koala Art & Design and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. The following are registered trademarks, trademarks or service marks of Koala Art & Design or its Affiliates: Koala Art & Design All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Koala Art & Design or its Affiliates. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of Koala Art & Design or its Affiliates. DISCLAIMER OF WARRANTIES ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS. THIS SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES. THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES. Through your use of the site, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandize and services and you. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THIS SITE, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE ON OR THROUGH THIS SITE FROM A THIRD PARTY IS PROVIDED SOLELY BY SUCH THIRD PARTY, AND NOT BY US OR ANY OTHER OF OUR AFFILIATES. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THIS SITE. FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THIS SITE OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THIS SITE, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. INDEMNIFICATION Upon a request by us, you agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses, including attorney’s fees, that arise from your use or misuse of this site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. INTERNATIONAL USE Although this site may be accessible worldwide, we make no representation that materials on this site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this site is void where prohibited. TERMINATION OF USE You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including, without limitation, breach of these Terms of Use. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon termination or suspension, regardless of the reasons therefore, your right to use the services available on this site immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or this site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension. GOVERNING LAW This site (excluding any linked sites) is controlled by us from our offices within the Illinois, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Illinois, by accessing this site both of us agree that the statutes and laws of the State of Illinois, without regard to the conflicts of laws principles thereof and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue any court of competent jurisdiction within the State of Michigan with respect to such matters. NOTICES All notices to a party shall be in writing and shall be made either via email or conventional mail. Notices to us must be sent to the attention of Customer Service at jamielkoala@gmail.com, if by email, or Koala Art & Design, 1N120 Morse St, Carol Stream, Il 60188 if by conventional mail. Notices to you may be sent to the address supplied by you as part of your Registration Data. ENTIRE AGREEMENT These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter of this agreement and supersedes all prior agreements and understandings of the parties with respect to that subject matter. These Terms of Use may not be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this site is in conflict or inconsistent with these Terms of Use, these Terms of Use shall take precedence. MISCELLANEOUS In any action to enforce these Terms of Use, the prevailing party will be entitled to costs and attorneys fees. Any cause of action brought by you against us or our Affiliates must be instituted with one year after the cause of action arises or be deemed forever waived and barred. You may not assign your rights and obligations under these Terms of Use to any party, and any purported attempt to do so will be null and void. We may free assign our rights and obligations under these Terms of Use. You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of this site,products or products previously sold on site or use of or access to this site. In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and services available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Any failure by us to enforce or exercise any provision of these Terms of Use or related rights shall not constitute a waiver of that right or provision. CONTACT INFORMATION Except as explicitly noted on this site, the services available through this site are offered Koala Art & Design, a Registered Trademark. If you notice that any user is violating these Terms of Use, please contact us at JamieLKoala@gmail.com. Terms and Conditions of Sale 1. Sale and Purchase of Goods Koala Art & Design the "Seller" hereby agrees to sell, and You “Buyer“ hereby agree to purchase, goods of the description and quantity described on the checkout window “Checkout“ and incorporated herein by this reference “Goods“ on the terms and conditions set forth in this Agreement. 2. Purchase Price Buyer agrees to pay the Purchase Price of the Goods as posted on this website attached hereto. 3. Delivery Unless otherwise agreed in writing, delivery shall be made in accordance with Seller's shipping policy in effect on the date of shipment. Delivery dates provided by Seller are estimates only. Seller will make reasonable efforts to deliver in accordance with such dates; however, Seller will not be liable for failure to deliver as estimated. Unless otherwise agreed in writing by Seller, Goods shall be packaged according to Seller's standards and practices. Use of this website constitutes acceptance of these Terms. You acknowledge that you have read and are bound by the Terms, as well as any other usage agreements of Ours, including the Website Terms of Use that may govern your conduct. PRIVACY POLICY What information do we collect and what is it used for? By using our site, you consent to our privacy policy. We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. Any of the information we collect from you may be used to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you). In addition, to improving customer service (your information helps us to more effectively respond to your customer service requests and support needs) and to send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order). Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. THIRD PARTY LINKS Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. TERMS AND CONDITIONS Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.koalaartanddesign.com CONTACTING US If there are any questions regarding this privacy policy you may contact us using the information below. E-mail: jamie@jamiekoala.com Site: http://www.koalaartanddesign.com If we decide to change our privacy policy, we will post those changes on this page. This online privacy policy applies only to information collected through our website and not to information collected offline. INTERNATIONAL ORDERS All international orders (outside of the US) are shipped USPS First Class international mail. International orders are done manually, once your order status is "complete", it has shipped (tracking is not included). Process time is the same as non-international orders, 2-4 business days. Transit time is estimated at 5-15 business days (this is only an estimate) but will vary depending upon the location of your country and its policies. USPS First Class international is estimated at 10-15 days, a tracking number will be provided once your package is shipped. Please note that every so often a package may get stopped by customs (due to crossing country borderlines), if stopped, this will significantly increase the transit time. We do not guarantee transit time will be within the "approximate" time frames stated above for international orders. Any inquiries about your international order & shipment dates, please email JamieLKoala@gmail.com Countries we ship to: United States, Canada, Albania, Argentina, Austria, Australia, Barbados, Bangladesh, Belgium, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Belarus, Belize, Canada, Chile, China, Columbia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Finland, Fiji, France, Germany, Greenland, Greece, Hong Kong, Honduras, Hungary, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Malta, Mexico, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Panama, Peru, Poland, Portugal, Puerto Rico, Reunion, Romania, Russian Federation, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom, Uruguay, Venezuela, Virgin Islands (U.S.), Virgin Islands (British). RETURNS & EXCHANGES Koala Art & Design only offers exchanges; if an item is defective please contact us at Jamie@JamieKoala.com WE DO NOT offer exchanges or returns on International orders! All items sent internationally are final sale. Please check sizing charts and email Jamie@JamieKoala.com for any sizing questions you may have. In order to exchange an item please follow the steps below: We offer a 14 day (from date of purchase) exchange policy. Once your order passes the 14 day mark, this policy no longer applies to your order. The item(s) must be in the exact condition as received, not washed, not worn, labels/hangtags attached, and odor-free (make sure when trying an item on that you are not wearing a deodorant/body spray that will leave stains/fragrances). A $7.00 restocking/shipping fee is required to be paid in order for an exchange to occur via paypal to JamieLKoala@aol.com or included in the return; contact jamie@jamiekoala.com for questions and concerns. "Sale" items are not eligible for exchanges. All custom ordered items, Art Prints, Original Art Pieces, Limited Edition, One Of A Kind and pieces bought on flash sales are final sale; these pieces are not exchangeable or refundable. Send all exchanges to: Koala Art & Design 1N120 Morse St. Carol Stream IL, 60188 Include (on a note inside the package): Full Name (that you ordered with) Email (that you ordered with) Return Address Size needed (or state "exchange") $7.00 return shipping fee Upon receiving your exchange, we will inspect, process, and ship out the new item(s) within 1-3 business days. Standard shipping time will apply on top of the processing time. If any problems occur with your exchange, such as size desired being sold out or item not passing inspection, we will immediately notify you by email. If the exchanged package does not arrive at Koala Art & Design and the customer does not have tracking to find where it is, the customer is at fault. SIZING & SIZE CHARTS All Koala Art & Design custom shirts are manufactured by Jamie Koala. Therefore, each shirt is made to custom fit each consumers body type. Upon ordering please include your bust, cup size, waist, and hip measurements. When Koala Art & Design prints with another apparel product we list it. The brand of the the product is listed within each product description along with a specific size chart; if you have questions about sizing please contact us using the contact form http://store.koalaartanddesign.com/contact.

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