Where does this store ship from?
What is this store's return and exchange policy?
14 day return policy, no questions asked and a refund or exchange will be provided. wise-abe is not responsible for the normal wear and tear of your bag. If you carry goats up a mountain in your bag, it will most likely wear and tear. No refunds on shipping charges, sorry!
(Know that if you return your bag and you want a new one each bag is unique and handmade no bag will be exactly alike.)
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What are the care instructions?
Our messenger bags are like snowflakes: unique and unlike any other. Made from the same bags that ship raw coffee beans, wise-abe bags
possess the quirks of being made from recycled burlap. So take care of your bag and never put it in the evil washing machine. This bag likes to be spot cleaned and lulled to sleep with a lullaby every night.