What is this store's return and exchange policy?
Returns and Exchanges are accepted if VanityTreasures sent you the wrong item. Please e-mail us within 15 days upon receiving the item.
Do you accept orders placed outside of the US?
Yes, VanityTreasures ships everywhere!
How long will it take to receive my order?
Items are shipped via Registered Mail. Shipping time may vary depending on your country. However, it generally takes around 15-30 days. Registered Mail is traceable.
You also have the option to have your item shipped via EMS. It is fast and traceable. It usually takes around 5-10 days.
Pls. leave a comment in the checkout if you want to have your item shipped via EMS.
Duties and taxes are shouldered by the buyer.
VanityTreasures will not be held liable for any loss or delays in shipping.
Please do not order if you cannot wait.
*Orders from U.S are sometimes shipped via ePacket which is similar to EMS (for FREE!!) depending on my supplier.
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Do you give Discounts?
Yes, I do. Just do visit my shop and my other social networking accounts to be updated of my discounts and promos :)
What is your ordering process?
Orders are processed within 3-7 days. Then a tracking number will be given to you.
Please put a contact number in your shipping address because there had been cases of packages being returned because the post office cannot contact the customer & some of my suppliers will not be able to ship your order in which will cause added delay.
VanityTreasures will not be responsible for this.
Update: Contact number is now a MUST as all of my suppliers are now requiring it.