Store FAQ

• Where does this store ship from?

  North Carolina, USA

• What is this store's return and exchange policy?

  If for any reason you are not happy with your item please convo me and I will see what can be done.

• Do you accept orders placed outside of the US?

  Due to the increasing cost of international shipping I reserve the right to contact a buyer if shipping costs exceeds what was charged at checkout. International orders will be shipped one day a week (Friday) so please keep this in mind when placing your order. If you are overcharged for shipping you will be refunded the extra amount. Thank you!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Hot Process Soap?

  Hot Process Soap or "HP Soap" is called "hot process" because the soap is cooked to speed up the saponification process. Like cold process soaps (and in fact you use the same recipes for both processes) oil, lye and water are mixed and brought to trace. The mixture is then cooked, I prefer to use a crock pot but as I was learning, I noticed some soapers use a double boiler. Hot process changes the final appearance of the soap but as saponification is complete, the soap has cured and is ready to use in a few days. The finished soap tends to have a more rustic appearance than a cold process bar. Cold process curing times are a bit longer and are not ready to use for a couple weeks. Important information about our Hot Process Soap Our soaps do not include harmful detergents or ingredients. No artificial colors are used unless I have noted otherwise on the listing. I prefer to use mica, herbs or other natural colorants. Some of our soap will include fragrance oil but will always be noted on our soap listings. You will see a full list of ingredients on our soap listings. There are no hidden ingredients. As a mom to a child with eczema, this is very important to me. I will always be up front with you about what goes into our soap. About our Recipes I am a do-it-yourself kind of girl. While I did learn the hot-process method of soaping by using recipes that were provided to me, I have since formulated my own. My recipes reflect what I like in a bar of soap. I like a fresh clean scent that is not overpowering and a whole lot of lather. While extra lather means a bar that isn't quite as hard as some soap and it does mean that your bar will not last as long, it only means you need to take care in having a rack or dry spot with drainage to store you soap in after use. Pat your soap dry if possible and do not leave it sitting in your shower. Proper storage prolongs the life of your soap! If you are interested in formulating your own soap recipe and even if you're using a recipe you found on the internet. I suggest to always run your recipe through a soap-lye calculator. You can find these for free on the internet. While I will not share my exact recipes, I would be delighted to help you learn how to make your own soap and answer your questions to the best of my ability. I hope this answers any questions you may have for me about hot process soaps! Feel free to post any questions that you may have for me in the comments below or you may email me at apmamakristin@yahoo.com

• Are your Soaps safe for baby?

  All of our soaps are very gentle and are safe for your little ones. Even the ones containing fragrance oil are much milder than commercial baby soap you will find in the store. HOWEVER My personal preference and stance is to make my customers aware of all of the ingredients so that you can best make decisions on what to buy for your little ones. My personal suggestion to mom's with little ones to use only my soaps that are scented with essential oils or oatmeal and honey. I personally do not use artificial fragrances on my own children and this is the reason I do not offer fragrances such as a children's bedtime bath using artificial fragrances like you would find in the stores. If you're looking for a great alternative to a "bedtime bath" I would suggest the lavender bar for example. As I do not use artificial fragrance on my children and this is very important to me, you will never see a bar of soap listed in my shop that is marketed for children and using artificial fragrance like "baby lotion" Rather, you will see that all of my soaps list the ingredients and whether they use essential oils or fragrance oils. Again, my suggestion is to pick those with essential oils for your little ones or a moisturizing bar such as Oatmeal and Honey. I hope this answers any questions folks may have about our soaps and if they're safe for little ones!