Store FAQ

• Where does this store ship from?

  richmond, va

• What is this store's return and exchange policy?

  please contact us at info@hereisaheart.com if your order appears to be incorrect or damaged.

• Do you accept orders placed outside of the US?

  we sure do!

• How long will it take to receive my order?

  once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. international shipping delivery times may vary between 2 and 12 weeks.