Store FAQ

• Where does this store ship from?

  828 Wyoming Avenue Wyoming PA 18644

• What is this store's return and exchange policy?

  No returns on Perishable Items and Custom Made Items Returns on merchandise if tags are still in tack and item is clean for store credit only...does not include Shipping and Handling We pride ourselves on great communication and personal service therefore we encourage you to ask questions or let us know about any special requirements prior to your purchase We also know that there are exceptions and will be happy to work with our customers if there is a problem

• Do you accept orders placed outside of the US?

  No...because of the nature of our product we only ship within the continental USA at this time

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do We Take Special Requests

  Absolutely...that is the nature of our business to offer a personal service for your pets needs whether it be a treat, custom outfit, bed or throw, home decor item or one of our personalized services...