Store FAQ

• Where does this store ship from?

  Indian Trail, NC

• What is this store's return and exchange policy?

  Return up to 7 days after receiving item. No refunds.

• Do you accept orders placed outside of the US?

  We sure do! However, shipping will cost a bit extra.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you do custom orders?

  Absolutely!! We love custom orders. Don't see the color you are looking for? Want that adorable Natty in a smaller size? You can contact us at: orders@thenattyfray.com