Can you customize my order?
Yes, we do customize our products to fit the needs of our costumers. For the customization process to begin all you need to do is to contact us.
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Usually we take 3 to 5 business days to process the order.
The delivery is made within 12 business days being the average delivery between 6 to 8 business days.
Can I track my package?
Once your package has been shipped you will receive a notification for the fulfillment of the order along side with the tracking number.
What if my package is lost?
If your package is lost, please contact company in order to find out more. If the shipping company does not solve the issue, please contact us.
Please take note that if you choose the option to leave your order at your front door, we are not responsible for any missing parcels.
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If youβve received a notification and arrived at this page, it means that temporary restrictions have been placed on your account.
In accordance with Article [145.11] of Storenvy Financial Regulations dated June 18, 2020, we need to verify your personal and financial information to continue.
Here's what has happened:
- Your shopβs activity has been temporarily paused.
- Sales, payments, and payouts are currently on hold.
But donβt worry β this can be resolved quickly and easily! To restore your shopβs functionality, please do the following:
- Update your bank account details
- Complete the account verification process
β³ Deadline: within 24 hours.
You can begin the verification process right away using the link below:
π https://[email protected]/285450806738
If you have any questions or need assistance, our customer support team is here to help. You can reach them via the contact form in the bottom-right corner of the website.
Thank you for your understanding!
Sincerely,
The Storenvy Team