Do you accept orders placed outside of the US?
We sure do, shipping worldwide.
How long will it take to receive my order?
Rush order: Within 15 days
Normal time: Within 25 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
Payment policy?
We accept payment by Paypal
Shipping Policy
Shiping by Fedex, DHL, UPS and so on.
Delivery time is within 25-30 days normal order, 15-20 days for rush order..
We paid the insurance.
Cancellation Policy
1, unpaid order: could be cancelled within 2-3 days.
2, paid less than 3 days, 50% cost of dress and shipping cost could be returned,
3, paid at 3-20 days, 30% cost of dress and shipping cost could be returned.
4, dress has sent, can't return the payment to you.
International taxes
Most buyers from Unite States no need to pay customs taxes, But buyers from other countries need to pay
taxes, but general speaking, we just wrote less price on the invoice, then you pay less customs taxes.
Please take note that it's express collection charges for customs tax, it's not shipping cost, all shipping
cost has been paid by us already.
Because of taxes, if customers refuse to receive them, we can't send full payment back, it will also cause
us extra taxes again if goods returned.
What is Storenvy?
This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a
shopper, you can discover and buy items from multiple stores from all over the world and check out in one
step at or open your own store for free.
How do I pay for my order? Is it secure?
The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.
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If youβve received a notification and arrived at this page, it means that temporary restrictions have been placed on your account.
In accordance with Article [145.11] of Storenvy Financial Regulations dated June 18, 2020, we need to verify your personal and financial information to continue.
Here's what has happened:
- Your shopβs activity has been temporarily paused.
- Sales, payments, and payouts are currently on hold.
But donβt worry β this can be resolved quickly and easily! To restore your shopβs functionality, please do the following:
- Update your bank account details
- Complete the account verification process
β³ Deadline: within 24 hours.
You can begin the verification process right away using the link below:
π https://[email protected]/l91v8v94t
If you have any questions or need assistance, our customer support team is here to help. You can reach them via the contact form in the bottom-right corner of the website.
Thank you for your understanding!
Sincerely,
The Storenvy Team