Store FAQ

• Where does this store ship from?

  Philadelphia, PA

• What is this store's return and exchange policy?

  Exchanges are accepted for wrong sizes, faulty items, etc. Email katkatrecords@gmail.com with any mail-order concerns.

• Do you accept orders placed outside of the US?

  We do ship internationally. International shipping rates do apply. Email katkatrecords@gmail.com with any mail-order concerns.

• How long will it take to receive my order?

  Orders that include pre-orders ship upon completion of the pre-order. All other orders ship ASAP. Email katkatrecords@gmail.com with any mail-order concerns.

• Do records come with free downloads?

  Records do come with free downloads. Email katkatrecords@gmail.com once you've ordered for simple mediafire links.