Store FAQ

• Where does this store ship from?

  Labortory of Style in North Carolina

• What is this store's return and exchange policy?

  No Returns, & All Sales Final

• Do you accept orders placed outside of the US?

  Yes

• How long will it take to receive my order?

  http://www.caroliente.com Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.( Custom items takes at least a week to be completed, once the order is paid)

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buyers">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.

• How does Custom Kicks work?

  If you have your own shoe that you would like to have customized by the Caroliente' Custom Kicks Collection, email us at caroliente.411@live.com to ensure that the style can be done, we will contact you, & after will agree on the terms, place order online, ship us the kicks, & we will send your one-of-a-kind kicks

• best place to order products from the Caroliente' Collection?

  www.caroliente.com