Store FAQ

• Are you really Kimberly and Junior?

  Yep! This is really us. :):)

• Where does this store ship from?

  That's a good question. We are based in Austin, TX, but we're on the road all the time!! We usually ship stuff out when we get home from tour, but you just might get something sent from a random post office between venues if we can manage!

• What is this store's return and exchange policy?

  We don't really have one. If you have an issue, just email us, and we'll try to take care of it. :) info@oneeyeddoll.com

• Do you accept orders placed outside of the US?

  Yesss! We ship worldwide.

• How long will it take to receive my order?

  Please allow some extra time for shipping, since we're still doing this DIY. A month is not uncommon. If we're on the road or in the studio, it might be awhile before we're home to send out your stuff! Please email us if there's a hurry, and we'll do what we can to help! info@oneeyeddoll.com Your fastest options for CD's will always be Amazon or your local CD shops. Thank you so much for your support! -kimberly and junior

• Can you sign my stuff?

  Yes! Just request it in checkout.. There will be an order comment box. Make sure to specify names and things like that if you want it personalized. Thanks for being a great fan!!! -kimberly

• Where can I download your music?

  See our music-only website for downloads, CD's and fan appreciation VIP packages! http://music.oneeyeddoll.com

• Is Junior actually a salamander?

  Yes.