What is this store's return and exchange policy?
We stand behind our product 100% so if it arrives damaged or you just don't like it please contact us to arrange return and refund, preferably within a week of receiving it.
Do you accept orders placed outside of the US?
How long will it take to receive my order?
Up to 10 working days.
Can I track my order?
Yes, for an additional $7.
What if anything else is wrong with my order?
First, check the Storenvy Buyer's Agreement for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.
How can I contact you?
Vanilla Design Ltd
81 Centennial Avenue
Mobile +64 (0)21 1303 337
Linkedin.com profile: http://www.linkedin.com/in/waipori
Become a Vanilla Design Store fan at http://www.facebook.com/pages/Vanilla-Design-Store/8582984225