Store FAQ

• Where does this store ship from?

  New Zealand

• What is this store's return and exchange policy?

  We stand behind our product 100% so if it arrives damaged or you just don't like it please contact us to arrange return and refund, preferably within a week of receiving it.

• Do you accept orders placed outside of the US?

  Yes.

• How long will it take to receive my order?

  Up to 10 working days.

• Can I track my order?

  Yes, for an additional $7.

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buyers">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.

• How can I contact you?

  Brent Wilson Vanilla Design Ltd PO Box 5536 2 Robert St Dunedin 9018 New Zealand Mobile +64 (0)21 1303 337 Skype: leftback71 brent@vanilladesignstore.com Linkedin.com profile: http://www.linkedin.com/in/waipori www.vanilladesignstore.com Become a Vanilla Design Store fan at http://www.facebook.com/pages/Vanilla-Design-Store/8582984225