Where does this store ship from?
Los Angeles, CA
What is this store's return and exchange policy?
Exchanges only in the event of Lucky Pup's error (Wrong style sent or typographical error). Tags are guaranteed 1 year from purchase date; otherwise replaced at our discretion.
Do you accept orders placed outside of the US?
We also accept orders from Canada.
How long will it take to receive my order?
Turnaround time for custom ID tags is usually 7-10 days.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.