Store FAQ

• Where does this store ship from?

  The forest moon of Endor. Otherwise known as Portland, OR.

• What is this store's return and exchange policy?

  We do our best to make sure that you get what you order. Unfortunately, sometime mistakes happen. So, if for some reason, we send you a wrong or damaged item, please let us know. We'll do our best to make it right. We can't take returns on items damaged after it leaves our hands, though.

• Do you accept orders placed outside of the US?

  We do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buying">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.