What is this store's return and exchange policy?
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Returns Department Tracking #
P O Box 429
Kathleen, GA 31047
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. These include jewelry and other accessories.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
D2I Fashions knows that those who do not take the time to measure often wind up with the wrong size for garments. Please make sure to always measure carefully to ensure that you receive the right sizes for all of the clothing.
HOW TO MEASURE: BUST Measure around your body, under your arms and over the fullest part of your bust WAIST Hold measuring tape at your natural waistline. HIPS Measure around the fullest part of your body, placing the tape about midway between your crotch and belly button * Keep the tape comfortably loose.
SIZES BUST WAIST HIPS
XS 0 31 23 33
1 32 24 34
S 3 33-34 25 35-36
5 34-35 26 36-37
M 7 36-37 27 37-38
9 37-38 28 38-39
L 11 39-40 29-30 39-40
13 40-41 31-32 41-42
XL/1X 14 42-43 33-34 43-44
16 43-44 35-36 44-45
2X 18 45-46 37-38 45-46
20 46-47 39-40 46-47
3X 22 48-49 41-42 48-49
24 49-50 43-44 50-51
4X 26 51-52 45-46 51-52
28 52-53 47-48 53-54
These measurements are approximate body sizes.
The actual size of each item may vary by manufacturers.
According to the Department or Revenue for the State of Georgia, all merchandise and fees must be taxed. This includes shipping rates. D2I Fashions has set our total sales tax rate at 7% since that is the average combine rate in the state of Georgia for state and county sales tax.
All orders are shipped within 48 hours Monday - Friday 8am - 5pm. (Excluding Government Holidays)
We use the following carriers to deliver our orders:
USPS (United States Postal Service)
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
How are payments taken?
ALL PAYMENTS ARE COLLECTED VIA PAYPAL.
Accepted Methods of Payment:
Credit Card (Visa, Master Card, American Express, Discover), Bank draft
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Currently, D2I Fashions customers can only enjoy one discount code per transaction. The system will calculate the discounts our customer qualifies for and apply the greatest one.
Example: If your purchase total is $30.00 and you qualify for FREE Shipping (value: $6.00) and qualify for 15% off your purchase (value: 4.50) the system may apply FREE shipping to your transaction by default.
Delivery Option - Personal Delivery
The Personal Delivery option is available to Middle Georgia Residents only. Since D2I Fashions is located in Kathleen, GA we have decided to give our customers an opportunity to save on shipping cost. The delivery times are available at the flexibility of the D2I Fashions representative schedule. Times may range from 6pm – 8pm Monday – Friday, 12 noon – 8pm on Saturday. These times can be altered. If customer decides to use the personal delivery option they should
1) Include a message to seller during checkout advising time and suggested meeting location to receive package.
2) A D2I Fashions representative will then confirm your meeting time and location and/or give you optional locations and times.
a) if meeting time is acceptable it will be noted on shipping notification.
b) if meeting time must be altered a representative will email the customer with additional options before sending the shipping notification.
*** If acceptable, please include your place of employment with break/lunch time and D2I Fashions will see if they can deliver your merchandise to you during one of your scheduled breaks, this may be an alternate location if there is a schedule conflict in the time and location suggested in your original message.