What is this store's return and exchange policy?
We hope you love your purchase but, if it doesn't turn out the way you hoped, you can send it back to us and receive a full refund, less shipping. Prior to sending your return, let us know it's coming via E-Mail. Please include the invoice number from your order and tell us whether you want store credit for a future purchase or a refund. Just get your return back to us within ten days of your having received it. The date of your receipt is determined by delivery confirmation on your package. Of course it will need to be in the same condition as when we shipped it. All tags must remain on the garment. Please include your original invoice or a copy of it. We'll provide you with the return shipping address, and we will credit your store account or PayPal account for the full purchase price once we receive the item. Unfortunately, we can't refund shipping costs because those costs are not refunded to us.
All returns that don't fall within these simple guidelines will be rejected and returned to you or subject to a 25% - 50% restock fee at our discretion.
Do you accept orders placed outside of the US?
Not at the present.
How long will it take to receive my order?
We try to process your order and send it out within 24 hours. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
You will be provided with tracking information on all packages.
My favorite apron is sold out. When will you get more?
Unfortunately, never. Each apron is a limited edition. We buy fabrics and make as many aprons as we can from each piece. When the last one goes, that's the end of it. Keep looking, your next favorite apron could show up at any time.
How do I send my pictures for personalized paperweights/note cards?
The fastest way is to email them to piedraazulproductions @hotmail.com in jpeg format. If you are sending actual photos, please send them to Piedra Azul Productions, 11024 Balboa Boulevard, Granada Hills, CA 91344. All photos will be returned.