Store FAQ

• Do you accept orders placed outside of the US?

  Yes!

• How long will it take to receive my order?

  Items are usually shipped the following week it was ordered. You'll receive a tracking number once your order is delivered to the post office. Once delivered to the post office: Within the US: Approximately 2-5 days Outside the US: Approximately 7–21 days For pre-order items, please follow up on my Twitter as I will do my best to keep you updated on the status of the items/shipment.

• Information regarding restock/pre-orders:

  Please check my twitter/instagram for updates! If you're unable to find what you're looking for, feel free to dm me on Instagram/Twitter (@andreayewon) or email me at [email protected]. IMPORTANT: Any non-preorder items purchased with a pre-order item (in the same order) will be delivered at the same time the pre-order items are delivered.

• Can I cancel my order?

  As long as the item hasn't been shipped, yes!

• My items came damaged. What should I do?

  Please send me an email explaining the situation along with any pictures you can provide! If I have the item still available, I'll be more than glad to ship you a new one free of charge. In the case I am out of stock, I can either refund you or exchange for another item of the same price.