Store FAQ

• Do you accept orders placed outside of the US?

  We'd love to

• How long will it take to receive my order?

  depending on the efficiency of your local postal service. shipping delivery times may vary between 2 and 12 weeks.

• What's this store's cancellation policy

  Cancellation Policy: - Item cancellation requests received within 12 hours of payment confirmation will be eligible for a full refund（Clothing purchase price plus full freight,However, storenvy's 15% commission, sales tax and $4.99 handling fee will be deducted）. - Item cancellation requests received within 12 to 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price,However, storenvy's 15% commission, sales tax and $4.99 handling fee will be deducted. - Item cancellation requests received more than 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost,However, storenvy's 15% commission, sales tax and $4.99 handling fee will be deducted. - Once your order has been shipped, it can no longer be cancelled. If you would like to cancel your order, please contact us via inbox message, we will reply you in one working day.

• Will the object look exactly like the photo?

  Please note that our stuff are all handmade, and it is impossible to be 100% identical with the items in the photos.As with hand painting, it is impossible to draw the same image twice exactly the same. Each list is designed to make your project about 90% like the project in the photos we provide.Please don't place the order if you mind.