Store FAQ
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Do you accept orders placed outside of the US?
We sure do!
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How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 7 to 12 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 5weeks.
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What is the size chart like?
We highly suggest you size up from your normal size if you are in between sizes or want it oversized. If you’re a US 2, please order a size S, US4 - Size M, US 8- Size L, etc
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How do I contact you?
Please email us at
[email protected] with your order and name!
You may also find us @shopkillerlookz on Instagram and send us a text!
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My order arrived damaged. What do I do?
Do contact us with what went wrong and we’ll try our best to help!
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I don’t want my order anymore. I want to cancel.
Please do not cancel order placed after 4 hours. I hope you understand!
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I want to customize my keycaps. How long do they take to make?
Most keycaps are made of resin which takes about 3-4 days to complete cure for epoxy resin. They will be packed and shipped as soon as possible after that <3