Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Estimated delivery times: United States: 7 business days Europe: 10 business days Asia: 12 business days Americas: 10 business days Africa: 15 business days Rest of World: 18 business days Shipping times may vary during holidays or due to customs/carrier delays.

• Do you ship internationally?

  Yes! We offer worldwide shipping to most countries.

• Can I return or exchange my order?

  Because products are custom-made, we only accept returns or replacements for: damaged items defective products incorrect items received We do not accept returns for: wrong size ordered buyer’s remorse color preference differences

• What if my item arrives damaged or incorrect?

  Please contact us within 7 days of delivery with photos of the issue, and we’ll help resolve it as quickly as possible.

• Will I receive tracking information?

  Yes. Tracking information is automatically emailed once your order ships.

• How long does order processing take?

  All products are made-to-order. Processing usually takes 2–5 business days before shipment.

• Can I cancel or modify my order?

  Orders can only be canceled or changed shortly after purchase before production begins. Please contact us immediately if you need assistance.

• Why does my order arrive in separate packages?

  Some items may ship separately depending on product type or fulfillment location.

• Are your products high quality?

  Yes. We work with trusted fulfillment partners and use premium-quality printing methods designed for long-lasting wear and comfort.

• How do I choose the correct size?

  Please carefully review the size chart available on each product page before placing your order.

• Do you offer refunds?

  Refunds are only provided for damaged, defective, or incorrect products.

• What payment methods do you accept?

  We accept secure payments through trusted payment providers available at checkout.

• Do customers need to pay customs or import taxes?

  International customers may be responsible for customs duties or import taxes depending on their country’s regulations.

• How can I contact support?

  For any questions or issues, please contact us at: 📧 [email protected] We typically respond within 24–48 business hours.