Store FAQ

• Do you accept orders placed outside of the US?

  Absolutely!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. If you placed a custom order expect an additional 10 to 14 days for product construction. We will be in contact with you along the entire process to keep you informed with photos and reports to keep you a part of the creation process!

• Can I place a custom order?

  We recommend custom orders! If you have a sketch or design idea based upon what you see, send us an email and we will get back to you. Or email us to have a consultation with one of the designers to design the best bag form for you!

• I see a sold out piece that I like. Can you remake it for me?

  Sorry.... Once a piece is sold out, that is it. We could make a similar piece, but we live by our one of a kind lifestyle! Plus, the fabrics that we use are made in short supply. So once they are sold out, we are no longer able to purchase. Also we come across fabrics from the 70s and 80s, which are really no longer being produced.