Store FAQ

• FREE screen protector included for each phone case order?

  Yes. All phone case orders will include FREE screen protector(s) of the ordered phone model(s).

• How much is the shipping fee?

  Shipping rate Mobile case 1st item $5.99 Additional Items $2.99 Luggage tags 1st item $4.99 Additional Items $1.99 Passport cover 1st item $5.99 Additional Items $1.99

• How long will it take to receive my order?

  - All case is made to order. Please allow 2-3 working days for production after you place a payment. - Shipping costs includes packing. - Shipping to USA by USPS (usually takes 3 to 5 days to deliver), ship from NJ,USA. - Shipping to worldwide via registered air-mail service (usually takes 10 to 18 days to deliver), ship from HK. All our items will be shipped to the buyer's address, please confirm your address on your account. ** If you want to get the fast shipping, can upgrade to EMS express delivery, always take 3-6 days, excluding weekend and legal holiday. (additional express upgrade cost is needed) **

• How to send photo or design to beanbeancase?

  Please send me your photo (you can send up to six pictures) through the conversation messages. You can also send me a link from the net, or email me after order confirmation. I will make a preview for your approval. Once you confirmed with the preview I will start making the item for you. The best image is to be of 200dpi or 800pixel x 1000pixel above, in JPG or PDF format. ** You can send up to 6 pictures to print them on one case **

• Do you accept orders placed outside of the US?

  We sure do! We ship to worldwide includes USA, United Kingdom, Canada, Australia, Germany, Italy and Europe.