Store FAQ

• Do you accept orders placed outside of the US?

  We can send to almost every country on earth We Don't Ship To: -Crimea, Luhansk, and Donetsk regions in Ukraine -Russia -Belarus -Ecuador -Cuba -Iran -Syria -North Korea

• How long will it take to receive my order?

  Total delivery time is split into two parts. 1. Processing time 1-2 business days normally: The time from when your payment is received to when we gather up all the items, do strict quality-control tests and carefully package the items. 2. Shipping time 2-10 business days: This is the time that it takes for the package to be delivered by the couriers to the destination. Estimated Time Delivery (2-5 Business Days) Destination Country : United States,Canada, Estimated Time Delivery (2-6 Business Days) United Kingdom, France, Spain, Germany, Netherlands, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland. 2. Estimated Time Delivery (2-4) Destination : Japan

• How Do I Cancel An Order?

  Please contact us as soon as you realize you need to cancel as once it is shipped we cannot change the address Contact : e-Mail : [email protected]

• How About Payment and Orders?

  • We accept PayPal and All Major Credit Card. • We only ship item verified address (PayPal). • Payment must be received within 7 Days from the date of purchase. • Please leave note in PayPal when making the payment if you have any special request. • Orders will be processed instantly and dispatched in same day normally.

• Why My Item Didn't Received Yet?

  • This international order may take longer to arrive, Normally the shipment to worldwide is used to take 7 to 20 business days, exclude Sat & Sun. •Because sometimes it will be delayed for traffic or flight jams. Please do not open dispute to us, or please email to us before. • In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact us. We will settle your problem as soon as possible. Enjoy shopping! >If your item didn't received more than estimated time delivery please check at near post office in your area.

• Do you have Contact email

  Yes You can Contact Me Via email : [email protected]

• Can I choose Other Shipping Method?

  >Yes you can choose others shipping Method (DHL,EMS, and others expedited shipping service depend on available at your destination country) >For details information about fast shipping and others expedited shipping method you can contact me via email : [email protected] >Shipping cost may vary for others shipping method.

• IMPORTANT NOTES FOR INTERNATIONAL BUYERS!

  •Make sure your shipping address. •If you have not got it within the shipping time, please no hesitate to contact us. We will check it for you with the post office and customs. •Because sometimes it will be delayed for traffic during National holiday, bad weather, flight jams, war, or unconditional situation in transit country. Please do not open dispute to us, or please email to us before, we will ready to help you. •We can send to almost every country on earth and have free shipping to our main destinations •We Don't Ship To: -Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea. *Due to the impacts related to the Covid-19 pandemic and other unrelated service disruptions, our shipping carriers also don’t offer international shipping to the following countries (last updated on Oct 26, 2022): Afghanistan, Bhutan, Brunei , Chad, Laos, Libya, Mongolia, Samoa, South Sudan, Timor-Leste, Turkmenistan, Yemen. •Delivery Time Frame : 7-20 day Via Standard International Shipping •This international order may take longer to arrive, Normally the shipment to worldwide is used to take 7 to 20 business days, exclude Sat & Sun. •In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact us. We will settle your problem as soon as possible. Enjoy shopping!

• It's 100% save when i shopping at this store?

  >Yes you are 100% Save to shopping at this store. >100% Item As picture described >100% Warranty for your Save Shipment >100% Warranty of your money (applicable as per the terms and conditions) >100% Warranty for your Satisfaction

• Where it's Address Store location at Offline Store?

  BUSINESS CONTACT ADDRESS Warehouse Address US Warehouse : Yudistira Marfianda 11201 Ed Brown Rd, Charlotte, North Carolina, 28273. Phone : 6282123662405, 6281373892127 Mail : [email protected] WhatsApp Messenger : 082123662405 11025 Westlake Drive, Charlotte, NC 28273.

• ADDITIONAL NOTE FOR BUYERS

  Important Notes: The most important thing for us here is communication and trust between our and you, we are trying our best to make your shopping convenient and fun, and especially your trust in us that will I hold dear. Please give us info, complaints and suggestions via e-mail and the address that has been provided in advance before you give a dispute directly . "Good comments and positive feedback would be greatly appreciated, please leave a message and a positive feedback after you shopping here. Your comment was very helpful and we may develop to become better."