Where does this store ship from?
San Rafael, CA or Portland, OR
What is this store's return and exchange policy?
30 day return on standard products. No return accepted on customized products.
Do you accept orders placed outside of the US?
We only ship within US and Canada.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
Does the item look exactly as displayed in picture?
Since all our products have some element of hand work, there will be some variations in color, shade, texture, size and shape.