Store FAQ

• Do you accept orders placed outside of the US?

  We sure do! 1 Vintage Soul ships WORLDWIDE!

• How long will it take to receive my order?

  ***Special Note: Embroidered Knit Beanies and Phone Cases are handmade and made to order. Please allow up to 7 to 10 Business Days for your order to be made, packaged and shipped. ***The following Shipping rates are for Beanies, Phone Cases and all other Accessories/Jewelry.**** USA Orders: Shipping in the United States cost $5.95, with additional item $3.00. Expect to receive your order within 5 to 7 working business days from the date your order is shipped, for delivery in the US. All orders are processed via First Class or Priority Mail by the United States Postal Service. International Orders: Shipping outside of the United States cost $10.95, with additional item $5.00. Expect to receive your order within 5 to 15 working business days from the date your order is shipped, for delivery outside the US. All orders are processed via First Class Mail by the United States Postal Service.

• Can I contact you for Wholesale Inquiries?

  Absolutely! For Wholesale inquiries for our handmade phone cases and/or embroidered knit beanies, please send a message to the email address provided below. You will receive a response within 24 to 48 hours. Contact Email: [email protected]

• Do you create custom or personalized items?

  Yes! I can create a custom made/personalized Embroidered Knit Beanie for you to say whatever you choose! I can also add your logo, name, or monogram with initials, anniversary date, any text, or any hi-res image to create a custom made case for your smartphone device. Simply send me an email and let me know what you have in mind. For custom made items, prices are as follows: Custom made Phone Case: $29.00 USD Custom made Embroidered Knit Beanie: $25.00 USD *All customized/personalized items are FINAL SALE. Contact email: [email protected]