What is this store's return and exchange policy?
I'm sorry but I do not offer refunds or exchanges! I always do my best to make sure your package will get to you but if something goes wrong because of the post office I can't be held accountable. I can show you proof that I have mailed it out and when. If you need that info just ask me! If for some reason I send you a damaged item or forget to send you something I will be more than happy to do anything I can to make it up to you :) I double check everything before mailing it out but mistakes do happen. Just send me a message with a picture showing me the item in question and I will get back to you as soon as I can!
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
I usually mail out things within a week of payment. If I can't make that deadline I will be sure to contact you! Sometimes life gets in the way of my plans! I send packages regular first class!
I package everything with bubble wrapped envelopes or I place bubble wrap inside boxes to make your item is nice and cozy!
And shipping prices include the cost of the packaging I send along with other things so keep that in mind!
Are you open for commissions?
Yes! I can always work with you on prices too. here are the base prices for most of my work: http://zambi.deviantart.com/journal/Commission-form-241937282
But please let me know what you have in mind because I might be able to charge less depending on what you would like!
Can you make custom acrylic charms?
Sadly I can't because I always have to place my orders in bulk.
I can make you custom stickers, keychains, and prints. Just ask and I'll give you all the details!