Store FAQ

• Where does this store ship from?

  Victorville, California

• What is this store's return and exchange policy?

  We will do our best to make sure you are satisfied with your purchase. If there is anything not fit to your liking, please feel free to send me an email so we can take care of it for you.

• Do you accept orders placed outside of the US?

  Sorry, at this moment we do not offer international shipping

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive (average of 3-4 in the US) depending on the efficiency of your local postal service. We will ship within 1-2 business days after the order is placed. Please note that preorder items will need an additional 15-20 days from preorder deadline to become available for shipping

• How do I pay for this? Is my payment secure?

  The Storenvy checkout process uses PayPal, one of the most accepted payment solutions on the web. Because of this, Storenvy has the same payment protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal’s secure servers. Storenvy will never even see your financial information. Storenvy uses a brand new PayPal technology that splits payments. This means that you can make purchases from multiple stores while paying just one total. PayPal distributes the payments on the backend. For more information on PayPal’s payment protections, read PayPal’s Protection for your Purchases.

• It’s been a long time and I still don’t have my order. What should I do?

  Please contact me immediately and I will see what I can do to resolve the situation.