Where does this store ship from?
San Diego, CA
Do you repair items? Do you offer a Warranty?
I repair monkeys for free. All you pay is shipping fare to and from me... If your monkey rips just after he's bought, during normal use. I will pay to ship it back [and possibly reimburse your shipping to me, if the damage is my own fault], or replace it, for free.
If he's abused, and I can fix him, I will... but you must pay his fare both ways.
If he's well loved, and need some rejuvenation, if i can fix it, i will... but you must pay his fare both ways.
What is this store's return and exchange policy?
Returns and exchanges are accepted. Items must be returned within 10 days, in the same condition they were sent.
No refunds on shipping.
Do you accept orders placed outside of the US?
Absolutely! I've been shipping worldwide since 1995.
How long will it take to receive my order?
Ready-to-go items ship, usually within 2-4 days.
If your item is made to order, it can take up to 1 week, and sometimes 2, if the load is high.
If you need a rush delivery, contact me. I'm no stranger to expressing gifts.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.