Store FAQ

• Where does this store ship from?

  Garden Grove, California

• What is this store's return and exchange policy?

  We do not accept returns. We will only exchange defective merchandise. You must notify us within 48 hours of receiving order. Items can only be exchanged for the same item.

• Do you accept orders placed outside of the US?

  Yes, but we do have some restrictions. We do NOT accept orders from Malaysia and Indonesia as well as a hand full of other countries that mailorder fraud is extremely prevalent.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 4 weeks.

• What happens when I place an order from multiple stores?

  Storenvy lets you order items from multiple stores at once and checkout out in one step. When you place an order from multiple stores at once, you will receive a separate package from each store. If you have any questions about your order, please contact the store that you ordered from directly.