Store FAQ

• Do you accept orders placed outside of the US?

  We do! However, please contact us directly as shipping costs can vary greatly depending on what exactly you are purchasing. It is also important to note that USPS International Mail and UPS International DO NOT have included insurance and will charge extra to include. Please contact us first via email: [email protected]

• How long will it take to receive my order?

  Fulfillment is generally made within 2 weeks of receiving your order, but in most cases much sooner. Once packed, your order will be shipped and a tracking number will be emailed to you via Storenvy. Domestic orders will arrive anywhere from 2-10 business days (depending on the efficiency of your local postal service), whereas International delivery times can vary between 2 and 12 weeks. All packages are fully insured for domestic orders.

• What shipping services do you use?

  We ship exclusively with USPS & UPS carriers. All domestic prints are insured for loss or damage via the carrier. International prints are uninsured unless the purchaser has contacted us and made special insured postage requests.

• Can you replace lost or damaged purchases?

  If your item has been lost or damaged in transit, items are ineligible for free replacement through our store. If loss or damage happens to your item in transit, a full refund can be requested via a UPS / USPS insurance claim. If you'd like to file a claim, please contact us at [email protected] so we can help and provide you with proof of value, purchase, and any other info needed for your claim.